Shipping policy
DOMESTIC ORDERS
In stock orders that are shipping within the United States, typically ship within 2 business days {unless otherwise noted} via UPS Ground, or USPS Priority either with signature or without signature required. Orders that are placed during a sale or promotion typically ship within 7-10 business days. Preorders and orders with items not in stock, but with expected ship dates listed in a product description, will ship on their expected ship date, if not before, or soon thereafter.
You will receive shipping confirmation via e-mail and or sms notification once your order has shipped.
Before placing an order, please double check your shipping address, as we are unable to reroute packages.
SHIPPING
All orders are shipped via UPS and USPS are with no signature required. However, each shipment that totals more than $500 will automatically be shipped with the "Direct Signature Required" option.
RETURN TO SHIPPER POLICY
For orders that include the “Direct Signature Required” option, it is the responsibility of the receiver (or if bought as a gift, the buyer) to notify the shipping carrier of any changes to the delivery - such as a request to hold the package at a nearby carrier location for pick up or request a vacation hold if the receiver is out of town and needs the package delivered at a later date.
If a package is returned to borrowed BLU because the shipping carrier was unable to deliver the package within a required timeframe and have not been contacted about changes to the delivery by the receiver, the customer will have the option to pay the full (non-promotional) shipping cost to have the order shipped again or cancel the order which is subject to a 50% restocking fee. If the item goes unclaimed for more than three weeks, borrowed BLU will cancel the order without a refund.
INTERNATIONAL SHIPPING
Please use our contact page to email should you be interested in placing an international order.
